Terms and Conditions

Returns & Refunds

Please note , if for any reason you are not satisfied with your product(excludes e tickets) you have 7 days to contact us on 01553 771111 or email gr@norfolkarena.co.uk for a refund or exchange .

If for any reason you need to cancell your order with us you must contact us within 24 Hours on 01553 771111 or email gr@norfolkarena.co.uk

Delivery is by Royal Mail, you will be notified by email  when your product has been sent, if you do not receive your product with in 5 days from notification  please contact us.

All Transactions are in £(pounds) sterling

please allow 7  working days for orders to be processed and dispatched

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